M & M
"You have serviced my home and office since day 1. Teresa and the guys are knowledgeable and very helpful. The service is fantastic- never a problem. Thank you and good luck."
"Thank you for sending me the quote for Equipment Protection & Maintenance Agreement Plan. I have printed, signed and sent the agreement back to you. I'm confident that your maintenance program will help to protect and prolong the life of my HVAC equipment and give me peace of mind. Please put me on maintenance schedule. I also want to thank you for taking my emergency calls and scheduling repairs in the most timely manor by "The Awesome Jack". You are very professional, friendly and a pleasure to do business with. My neighbor was very impressed by Jack during a conversation they had. You may have a new customer."
"Precision Heating and Cooling installed a new heating/air conditioning system in my house five years ago. I could not have asked for better service during the installation - they were courteous and competent. Since then they have serviced my system and their excellent service has continued. They are prompt and knowledgeable. I can always count on them if I have any questions about my system."
"Warrantied another installers work on a new system! I recently purchased a newly renovated home and the builder did not register the heat pump units. One of the units has been nothing but trouble since I purchased the home and Precision (my long-time contractor) has performed much of the work under the system's warranty. I would have no warranty at all if they had not advocated for me with the manufacturer of the heat pump.
Precision Heating & Cooling has been taking care of my homes for many years--whether servicing my tenant properties or my primary residence, I receive the same courteous, prompt, and skilled repair and maintenance. Not only do they warranty their own work, but recently Teresa and Jeff advocated for me on a warranty repair they didn't install on a new home! You really cannot find a better combination of competence and price, combined with old-fashioned customer service. I recommend them to anyone looking for an HVAC company for new installation or repair."
Chevy Chase, MD
It was good to see you again. I really appreciate you delivering the filters to us. P.S. The heat pump works great! You did an excellent job."
"I happen to be a long-standing and completely satisfied PHC customer both personally and professionally, and I could not be happier with the quality of their service and the friendliness of their staff. They have always responded very promptly to urgent calls to my home and my business at any hour of the day or night to help us out and repair our HVAC. It’s great to have PHC on our team."
"We want to thank Precision Heating and Cooling (PHC) for providing us with prompt and professional service. PHC was one of the companies we had come out to our home to provide us with an estimate to install a second HVAC unit in our home. PHC by far was the best estimate we received. When they came out to install the unit they were there when they told us they would be and they were very respectful of our home. They cleaned up after themselves and were mindful to not let our dog get out when they were bringing in and out materials. The owner took the time to explain how the new system would work with the pre-existing unit and to explain the location of all of the new registers. He also took the time to ask us if we had any concerns or questions about the total installation. After the install, they also offered us a semi-annual service plan, not just on the unit they installed but the original unit that the builder had installed when we first bought our home. The best part of the semi-annual service is that I am not having to remember to call them. PHC gives us a call to schedule the service visit (with our busy schedules, this is one less thing we need to remember). When PHC comes out for the semi-annual service, the technician is prompt, very friendly and professional. We have never been pressured by PHC to buy any additional services or equipment. PHC's service and commitment to the customer is one reason we will continue to use PHC and recommend them to any of our friends that need HVAC service. We highly recommend PHC."
"Precision has been servicing our AC and oil furnace since 2005. They are prompt, polite, honest , and reasonably priced. Give them a call, you won't be sorry you did."
General Manager, Frederick Keys
"I have had two recent occasions to use the services of your company, including the installation of a new heating system and the replacement of a thermostat. On both occasions, I have found you and your team to demonstrate top notch customer service, with rapid responses to requests for service and excellent communications throughout the processes. In addition, your team has demonstrated expertise and professionalism in their work while they were at my home. I am pleased to offer these statements as a recommendation of your company to others in need of heating and cooling services. Best regards."
"Precision is an irreplaceable part of our ability to perform for our commercial tenants, and the service they offer us personally in our homes provides a sense of security, knowing that if and when we need them they will ALWAYS be right there."
"Precision Heating and Cooling has demonstrated time and again what great customer service is all about. When we did a total renovation of our historic home, they gave us the best installation plan to minimize impact to the home, at the most competitive price! PH&C has always stood by their work well after installation. I refer them to people all the time, without hesitation."
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